Article I — Terms and Conditions
Orders for work placed with the company are governed by the following General Terms and Conditions (hereinafter the "GTC").
The Client is understood to be a person who fills in the enquiry form on our portal www.pracenamieru.sk and pays the agreed amount for the work or the relevant part of it (hereinafter the "Client").
An order becomes binding at the moment the payment for the work (or a part of it) is credited to the bank account stated on the invoice (hereinafter the "Binding Order").
The Client's email address is the one stated in the no-obligation enquiry. The Client may also decide at any time not to pay for the next part of the work, which immediately cancels the Binding Order and terminates the contract for work with immediate effect.
The Client does not provide any personal data in the enquiry form (such as their first name and surname). Should the Client nevertheless provide any personal data, the Contractor undertakes not to process such data in any information system. The Client's email address is not considered personal data.
The Contractor of the work is the operator of the internet portal www.pracenamieru.sk — the company, with its registered office at Klincová 35, 821 08 Bratislava, registered in the Commercial Register kept by the District Court Bratislava I, Insert No.: 118431/B, Section: Sro, Company ID No. (IČO): (hereinafter the "Contractor").
The Contractor's email addresses are info@pracenamieru.sk and objednavky@pracenamieru.sk. Email communication between the Client and the Contractor takes place via the Client's email address and the Contractor's email address. The Contractor and the Client agree that the Contractor will produce the work according to the Client's instructions arising from the email communication between the Client and the Contractor preceding the no-obligation enquiry, and from the instructions contained in the no-obligation enquiry from which the Binding Order arose (hereinafter the "Client's Specifications") (hereinafter the "Work").
The scope of the Work is stated in standard pages. One standard page contains 1,800 characters including spaces, as defined by the STN ISO 690 standard.
The Contractor and the Client agree that their relationship shall be governed by Act No. 40/1964 Coll. (the Slovak Civil Code), as amended (hereinafter the "Civil Code"), in particular by the provisions on contracts for work set out in Sections 631–656 of the Civil Code.
Our company prepares source materials for various types of academic papers. This means we do not guarantee that the delivered materials are 100% correct, and we recommend that customers review the materials they receive, comment on them where needed, and adjust them into the required final form — for example by adding the introductory pages, their own ideas and so on.
Article II — Rights and Obligations of the Contractor
The Client accepts the GTC upon the creation of a subsequent Binding Order, after confirming the price of the work and the crediting of the relevant amount to the Contractor's bank account. The Contractor entrusts the execution of the Work to another person (hereinafter the "Author"). Where the Work is carried out by another person, the Contractor bears the same responsibility as if it had carried out the Work itself. The Author communicates with the Client directly through the Contractor's internal system.
To the extent of various risks, in particular economic risk, the Contractor may lease the www.pracenamieru.sk portal to another person. In such a case, that person invoices the Client. The Contractor remains bound in its relationship to the Client, and all rights and obligations arising from Binding Orders remain unchanged.
The Contractor is obliged to produce the Work according to the Client's Specifications, at its own expense. The Contractor undertakes to deliver the duly completed Work to the Client by the agreed deadline arising from the email communication or, where applicable, from the Binding Order.
The Work is considered delivered by the Contractor to the Client at the moment of its electronic dispatch to the Client by the Author, either through the Contractor's internal system or via email, in Microsoft Word format or another agreed format. This provision applies accordingly to individual partial deliveries of the Work, where the Work is delivered in parts.
The Contractor reserves the right to suspend work on the Work or to change its price if the Client, by their conduct, delays or otherwise obstructs its completion.
The Contractor may withdraw from an order at any time; in such a case, however, it is obliged to refund the Client the portion of the price of the Work corresponding to the undelivered part of the Work.
Article III — Complaints Procedure
The Work is defective if it does not correspond to the Client's Specifications as defined in these GTC (hereinafter "Defects"). The Contractor is liable for such Defects. The warranty period for Defects of the Work is not limited in time.
The Client is entitled to assert the Contractor's liability for Defects electronically, by sending an email to the Contractor's email address (info@pracenamieru.sk), at any time from the day the Work was delivered by the Contractor or the Author, specifically identifying the Defect of the Work (hereinafter a "Complaint"). Upon receiving a Complaint, the Contractor undertakes to assess it within 30 days of its submission and, in the case of remediable Defects, to remedy them within a reasonable period or to provide a reasonable discount on the price of the work, at the Client's choice.
In the case of an irremediable Defect of the Work, the Contractor undertakes to refund the Client the price paid for the Work.
Article IV
The price of the Work stated in the price list of the www.pracenamieru.sk portal is not binding or final for the Contractor; it is indicative and informational only. The price of the Work is proposed by the Authors and approved by the Client through the Contractor's internal system: the Client selects a price from the offers submitted by Authors who specialise in topics similar to the Client's work. The Client and the Contractor agree individually on the method of payment and delivery of the Work.
Article V — Obligations of the Contractor
The Contractor undertakes to produce for the Client a Work meeting the following parameters:
- The Work is original and authentic. It may show signs of similarity to other final theses, academic publications, articles and online content, but only up to a maximum similarity of 25% as measured by thesis originality checks. In practice, the similarity of the materials we produce typically ranges between 5 and 12%.
- The Work is not plagiarism.
- Unless agreed otherwise, the standard font used in producing the Work is Times New Roman, size 12, with 1.5 line spacing.
- If, after delivery of the Work, the Client decides to edit, change or otherwise modify the Work beyond the scope of the Client's Specifications, this constitutes a new order.
- The Contractor's obligation to deliver the completed Work to the Client duly and on time does not apply if the Client fails to provide the Contractor with reasonable cooperation, in particular with regard to the type of work, its scope or the delivery deadline. For the avoidance of doubt, reasonable cooperation does not include unreasonably delayed provision of requested information to the Author or directly to the Contractor, nor delayed payment of the agreed price for the Work or a part of it (a so-called stage).
Article VI — Payments and Payment Methods
The day of payment is considered to be the day the money is credited to the Contractor's bank account stated on the relevant invoice.
Due to bank fees, the Contractor reserves the right not to pay out amounts lower than €3. This does not affect the Contractor's obligation to pay out amounts whose total exceeds €3.
The Contractor reserves the right to accept payments by bank transfer only; the Contractor accepts no other method of payment.
The instalment payment plan is available for works with a total price exceeding €90.